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Integrity Policy

Why should I read this notice? 

This notice explains how Logosol collect, use and protect your information. 

What information do we collect about you? 

Logosol Ireland (The Saw Doctor Registered Business No: 467247)  is the data controller for the personal data collected.

We collect information about you when registering in our webshop, purchasing our products or other contact with us, including:

  • Name
  • Contact details, like address, phone number and email
  • Any previous purchases and payment information
  • birthday or National Security number 

How will we use your information?

  • In order to manage orders and manage your purchases
  • In order to handle customer service issues
  • To send general marketing or personal direct marketing via email, text, mail or social media.
  • In order to fulfill the company's legal obligations such as product safety, government decision or accounting requirements or under tax laws.
  • We will not collect more information than we need to provide our services to you.

Why do we use cookies?

The reason we use cookies is to improve your user experience and website functionality, as well as to analyse how the website is used. We want you to have a really good user experience when you visit our website which is something that cookies contribute to.

This information is not available to other parties.

In order to fully use our websites, you need to accept cookies and you do so through your browser's settings. If you do not want to accept cookies, you can turn off cookies through your browser's security settings. However, this means that the websites will not work as intended.

How long do you keep my information? 

We will save information about your purchases as long as we aren´t notified of doing otherwise . The reason for this is that we want to provide you with good service in terms of information about spare parts or accessories and therefore we need to know what you once acted on because many of our products have a very long life span. If you still want to delete your history, please let us know.

Information we use for mailing newsletters, email and mail promotion will be used until the time you choose to unsubscribe from them.

With whom do you share my information with?

No third party has access to your personal information as long as the law does not require us to share it.

We have on-site routines to ensure that your personal information is handled securely and safely in accordance with applicable legislation.

Which rights do I have?

Returning consent: You can withdraw your consent to share your information or to receive marketing / mailing at any time. Either by unsubscribing from newsletters or by contacting us by e-mail / phone to refrain from mailing or for possible cleaning of history (however, the accounting requirements for archiving, for example, must be considered).

Right to information: You may request a copy of the personal information we have about you.

Right to rectification: We want to ensure that your information is updated and correct. You may request that your information be corrected or removed if you consider it incorrect. We may not delete data that the law requires us to keep.

Right to delete: You may request us to delete your personal information. We may not delete data that the law requires us to keep.

Complaint: If you feel that we have processed your personal information incorrectly, you can always contact us. The Data Inspectorate is responsible for supervision under data protection legislation and the person who considers that there is an incorrect handling of personal data can make complaints to the Data Inspectorate.

How can I exercise my rights?

If you wish to use any of your rights, please contact us by email at the bottom of this policy. Depending on the law where you live, you may also have the right to file a complaint with your local data protection authority.

Changes to this policy 

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 14 May 2018. 

How to contact us

If you have any questions about this policy, how we use your information, or your data privacy rights, please contact us. You can do that under the following address: 

Roland Flower
The Saw Doctor
Co Longford
Telephone: +353 85 1395457

Product Categories
Current price view
2 year warranty

LOGOSOL gives you a 2-year warranty on all machines. Consumable items, such as belts, guide bars and chains, are not covered by the warranty.

Read more about our guarantees

2-month money back guarantee

LOGOSOL gives you a two-months money back guarantee on all machines. You can test whether the machine meets your requirements before you make your final decision.

Read more about our guarantees

The LOGOSOL Concept – our promise to you

Peace of mind
LOGOSOL’s peace-of-mind package provides you with a 2 year warranty and the right to return products within 2 months from date of delivery if they fail to live up to your expectations.

Quick delivery
Very speedy delivery of accessories and spare parts.

Unlimited support
Unlimited telephone support when it comes to product know-how and product use.

Long experience
Access to over 25 years’ experience as market leader in the field of small-scale timber processing.

Read more

Support all over the world

We provide service and support on our products. Skilled technicians answer your questions by phone, +353851395457 from 8.00 am to 4.00 pm all weekdays. You can also get support by email. We are happy to help you!

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